Join the People Helping People

Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service.

• Own and advance the reporting and insights framework for Authentication Risk Management, including recurring leadership reporting, performance scorecards, dashboards, and executive business reviews.

• Develop and maintain daily, monthly, and ad hoc reporting across authentication risk channels to monitor performance, fraud trends, client impacts, and operational outcomes.

• Analyze authentication performance, fraud activity, risk outcomes, approval impacts, and operational KPIs to identify emerging risks, performance shifts, and opportunities for improvement.

• Lead deep-dive analysis on authentication trends, fraud events, client performance, control effectiveness, and channel-specific risk patterns.

• Translate complex data into clear executive narratives, key takeaways, and actionable recommendations for leadership and cross-functional partners.

• Define, maintain, and enhance key performance indicators used to measure authentication effectiveness, fraud prevention outcomes, client impact, operational efficiency, and strategic initiative performance.

• Partner across Risk Solutions, Product, Technology, to support data-driven decision-making and prioritization of high-impact opportunities.

• Serve as an analytics subject matter expert for Risk Engagement and internal partners by helping scope issues, evaluate root causes, and design solutions that improve fraud prevention, risk visibility, operational effectiveness, and client outcomes.

• Monitor global authentication trends and emerging fraud patterns to help identify risks, vulnerabilities, and potential areas for proactive mitigation.

• Evaluate the effectiveness of authentication controls, rules, models, vendor strategies, and operational changes by measuring performance before and after implementation.

• Support leadership updates, client escalations, fraud event reviews, and strategic initiatives through timely analysis, reporting, and insight development.

• Identify reporting gaps, data quality concerns, metric inconsistencies, and opportunities to improve visibility across authentication services.

• Recommend improvements to reporting processes, analytical methods, dashboards, and performance measurement practices to improve decision-making and operational effectiveness.

• Collaborate with internal stakeholders to ensure analytics outputs align with business objectives, client needs, risk priorities, and leadership expectations.

• Perform other duties as assigned.

Qualifications:

About Velera

At Velera, inclusion isn’t an initiative – it’s how we work. Guided by a people‑helping‑people philosophy, we cultivate a culture where every employee feels valued, respected and empowered to do their best work. We’re committed to building a diverse workforce and fostering meaningful connection across our teams. Through a remote‑first, flexible environment, we prioritize psychological safety, wellbeing and belonging so individuals and teams can collaborate to thrive. Together, we’re shaping a new era of secure, innovative solutions for the clients and communities we serve. Learn more about what it’s like to work at Velera.

Pay Equity

Actual Pay will be adjusted based on experience and other job-related factors permitted by law.

Great Work/Life Benefits!

• Competitive wages

• Medical with telemedicine

• Dental and Vision

• Basic and Optional Life Insurance

• Paid Time Off (PTO)

• Maternity, Parental, Family Care

• Community Volunteer Time Off

• 12 Paid Holidays

• Company Paid Disability Insurance

• 401k (with employer match)

• Health Savings Accounts (HSA) with company provided contributions

• Flexible Spending Accounts (FSA)

• Supplemental Insurance

• Mental Health and Well-being: Employee Assistance Program (EAP)

• Tuition Reimbursement

• Wellness program

• Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions

Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster. Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.

Velera is an E-Verify Employer. Review the E-Verify Poster here.  For information regarding your Right To Work, please click here.

This role is currently not eligible for sponsorship.

As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at recruiters@velera.com for assistance.