Atlassian ITSM

Everforth ECS is seeking Atlassian IT Service Manager to work remotely.

We are seeking a creative, meticulous, and tenacious Atlassian Engineer to join our team supporting a federal customer. In this role, you will work directly with customers and stakeholders to analyze requirements, design solutions, and implement enhancements across the Atlassian tool suite to improve collaboration, streamline workflows, and support mission delivery. You will serve as an administrator for Jira and Confluence environments—configuring, maintaining, and optimizing the platforms to meet evolving project and organizational needs. The Atlassian Engineer will also help translate business requirements into technical configurations, document system processes, and deliver user training to ensure adoption and effectiveness. This position offers the opportunity to apply both technical expertise and business analysis skills to deliver impactful, scalable solutions that enable teams to operate efficiently in a dynamic federal environment. This opportunity will be assisting Atlassian Datacenter migration to Atlassian Government Cloud (SaaS).

Salary Range: $130,000-$160,000

General Description of Benefits

• US Citizen with ability to obtain Public Trust clearance
• A bachelor’s degree in related field or 7 years of relevant experience
• 7+ years of experience administering Jira and Confluence for software development and/or operations teams
• Working knowledge of Agile methodologies such as Scrum or Kanban and how they are implemented within Jira
• Experience developing JSM solutions
• Familiarity with forms and reporting design, data modeling, and scalable configuration solutions for large organizations
• Prior experience supporting customers in a federal consulting or government contracting environment