Associate Project Manager

Who we are

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

What we need

Symbotic is seeking for an Associate Project Manager to join our ITIS team within our Information Technology organization. Your job will be to coordinate deployment activities, support Change Request and JIRA workflows, track project milestones, and help resolve site blockers in accordance with scheduling timelines.

What we do

The ITIS team supports technology deployment activities across project sites. The team coordinates Change Requests, JIRA tickets, site documentation, equipment logistics, milestone tracking, and communication among technical teams, project stakeholders, vendors, and customers.

What you'll do

• Coordinate and facilitate Change Request calls with ITIS personnel using established checklists.
• Coordinate JIRA calls covering activities such as power-downs and pre-production tasks, and assist with updating and closing tickets.
• Escalate deployment issues in real time, including unavailable resources, missing technical support, and missing or defective equipment.
• Communicate post-Change Request status to key stakeholders, including completed, in-progress, failed, and rescheduled activities.
• Monitor project milestones, site schedules, blockers, and escalated issues requiring management intervention.
• Review SharePoint site folders for missing or incomplete information and coordinate necessary corrections with ITIS team members.
• Support equipment tracking, resource scheduling, customer approvals, and Smartsheet conversion activities across platforms.

What you'll need

• Minimum of 1 year of related experience or equivalent work experience.
• Strong organizational skills and the ability to manage multiple sites, schedules, resources, and logistics simultaneously.
• Experience using Smartsheet for project tracking, coordination, or workflow management.
• Familiarity with JIRA, SharePoint, and Microsoft Outlook, Word, Excel, and PowerPoint.
• Basic understanding of technology and the ability to learn Symbotic-specific systems, processes, and terminology.
• Effective communication skills with technical teams, project leads, customers, and vendors.
• Associate's or bachelor's degree, military service, or equivalent work experience is beneficial.

Our Environment

• Up to 10% of travel may be required. Employees must have a valid driver's license and the ability to drive and/or fly to client locations and company HQ.
• Employees may be required to use a personal credit card for business travel expenses, which are reimbursed based on the program guidelines. Eligible employees may receive a corporate credit card based on role and travel requirements, but a personal credit card may be needed during onboarding until the corporate card is issued.

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About Symbotic

Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.

We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer. 

We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.