Associate Operations & Systems Analyst

OUR STORY

Let’s be honest: there are lots of people out there doing what we do. We’re just not convinced they’re doing it right. Businesses are hungry for innovation and opportunity, but not at the cost of their independence. At Ollion, we’ve connected companies and capabilities around the world to help ambitious organizations make the most of their transformation and leave the status quo in the dust.

WORKING AT OLLION

Innovation is risky. It demands bold steps and big questions, but that’s the price of making change. We’ve got our head in the cloud and two feet on the ground, channeling tech’s endless potential towards a single goal: making a world of difference. And we’re building a global team to do just that— a team capable of making game-changing breakthroughs without ever losing sight of the people it will impact. This is more than consulting. This is the change you can be.

THE OLLION DIFFERENCE

At Ollion, we’re all in on your independence. Our teams are seasoned. Our solutions are straightforward—sometimes even groundbreaking. And our engagements? Exactly as long as you want them to be. We deliver fresh thinking and hard-earned insight in a way that works for you and your customers, arming your organization with everything you need to make your transformation truly mean something.

WORKING WITH OLLION (our clients’ experiences)

Progress matters more than process. Our global team of cloud-native pros is all about creating new and better ways to work—not just by solving your tech challenges, but by using technology to solve your business challenges. We keep the formulas, frameworks, and ten-point plans to a minimum, tackling your most pressing problems with a proprietary mix of good-old-fashioned ingenuity and refreshing humanity.

DIVERSITY AT OLLION 

One of our cultural keystones, ‘Find the angle’ recognizes that every individual has different aspirations, needs and brings a unique perspective. 

We value diversity, inclusion, and equity (DE&I) as core to our success. We believe that a diverse workforce brings together unique perspectives, experiences, and ideas, leading to innovation, creativity, and better outcomes for our clients and our organization. We are on a journey and are committed to building a workplace that celebrates and respects individuals from all backgrounds, including but not limited to race, ethnicity, gender, sexual orientation, age, disability, and cultural heritage.  

As our commitment to diversity and inclusion is reflected in our: 

• Awareness and sensitisation programs: to create awareness and sensitisation. We encourage open dialogue, active listening, and mutual respect, creating a safe and supportive environment for everyone to contribute their unique perspectives and ideas. 
• Dedicated efforts to building diverse teams: that leverage the strength of our differences to tackle complex challenges and drive innovation. By embracing diversity, we broaden our collective knowledge, enhance problem-solving capabilities, and unlock limitless potential for our employees.

We are looking for an Associate Operations & Systems Analyst to bridge the gap between our business processes and our technology stack. In this role, you will maintain, optimize, and connect the core tools our team relies on daily. This position is ideal for a highly logical, systems-oriented thinker who loves diagnosing how things work, tinkering with new tech, and building efficient workflows.

While this is an entry-level role, we are looking for a high-agency individual eager to learn quickly and take ownership of system health.

Key Responsibilities

• System Administration & Support: Assist in managing, configuring, and optimizing core business systems (including CRM, BI, and automation platforms) to ensure smooth day-to-day operations.

• Documentation & Process Mapping: Partner with team members to maintain clear process flows, map data models, and assist in drafting Business Requirements Specifications (BRS).

• AI-Assisted Development: Actively leverage modern AI tools (e.g ChatGPT, Cursor, GitHub Copilot) for "vibe coding"—building lightweight automations, writing simple scripts, and streamlining repetitive internal tasks.

• Cross-Functional Collaboration: Serve as a reliable point of contact for internal stakeholders to help resolve system issues, troubleshoot errors, and fulfill data requests.

• Data Integrity: Run regular audits, maintain clean records, and build basic dashboards to ensure accurate reporting across all platforms.

Requirements

• Experience: 0.5–2 years of experience in operations, systems administration, business analysis, or a related technical field (relevant internship experience is fully welcome).

• Technical Aptitude: A foundational understanding of CRMs, automation tools (like Zapier or Make), or basic data analysis workflows.

• AI Curiosity: A strong interest in the future of tech, with a habit of experimenting with AI-assisted development tools to solve practical problems.

• Analytical Mindset: Exceptional problem-solving skills with a natural ability to break down complex processes into clear, logical, and structured steps.

• Communication: Excellent written and spoken English skills, with the ability to explain technical concepts to non-technical team members clearly.

• High Agency: A self-starter attitude with the ability to thrive in a remote environment and a hunger to proactively learn new software and frameworks.

• Educational Background: Bachelor’s degree in Computer Science, Information Systems, Business Analytics, Engineering, or a related quantitative field. Equivalent practical experience or a strong portfolio of self-built tech projects is equally welcome.

• Logical Baseline: Foundational understanding of databases, spreadsheets, automation tools and basic programming concepts (e.g., SQL, Python, JavaScript), gained through coursework, internships, projects, or self-learning.

• Continuous Learning: Demonstrated history of self-directed learning—whether through online courses, building side projects, or experimenting with new software utilities.

• Preferred (Bonus) Qualifications:

  • Basic certifications or structured training in CRMs (HubSpot, Salesforce) or automation platforms (Zapier, Make).

BENEFITS & PERKS FOR WORKING AT OLLION

Our employees multiply their potential because they have opportunities to: Create a lasting Impact, Learn and Grow professionally & personally, Experience great Culture, and Be your Whole Self!
 

Beyond an amazing, collaborative work environment, great people, and inspiring, innovative work, we have some great benefits and perks:

• Benchmarked, competitive, in-market total rewards package including (but not limited to): base salary & short-term incentive for all employees
• Fully remote-first, small but Global organization; ‘learn wherever, whenever’ frees our people from a rigid view of learning and growth
• Retirement planning (i.e. CPF, EPF, company-matched 401(k))
• Globally, we build benefit plans that offer choices for whatever stage in life our employees are in and allow for flexibility as life happens.  Employees have access to a fully comprehensive benefits package to choose the medical, dental, and vision insurance plan that best fits their lives. In addition to great healthcare coverage, we also offer all employees mental health resources and additional wellness programs.
• Generous time off and leave allowances
• And more!

Ollion is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all employees. Ollion does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or other non-merit factor.