About Umbrella
Umbrella Incorporated partners with enterprises to navigate complexity, accelerate growth, and drive measurable impact.
With expertise across digital commerce, IT infrastructure, market insights, finance, and AI, we deliver integrated, end-to-end solutions through a collaborative, outcome-driven approach.
Integrated expertise driving business forward.
About Tidal Commerce Inc.
Tidal is an outcome-focused, specialized eCommerce consulting and engineering boutique for B2C & B2B businesses, offering comprehensive solutions from ideation to implementation and management.
- Recognized as a Shopify Plus partner.
- Expertise in headless and composable technologies.
- Diverse B2C and B2B planning and implementation experience and a deep understanding of both markets.
- Integrated onshore and offshore teams in six countries, offering support for round-the-clock productivity.
- Member of Umbrella-Incorporated, a business consulting firm, Tidal provides holistic end-to-end digital transformation solutions with cross-functional expertise in strategy, finance, operations, marketing and technology.
About the role
We are looking for Associate Consultants to join our management consulting Co-op program. This role provides a unique opportunity to work closely with clients, explore their business challenges, and contribute to tailored solutions. As a co-op, you’ll collaborate directly with a consultant who will provide coaching and mentorship throughout your experience.
We expect our co-ops to be proactive learners and to take on responsibilities similar to those of full-time Associate Consultants, gaining meaningful, hands-on exposure to real projects. This co-op can be structured for school credit, and candidates who excel and show strong potential may be considered for a full-time offer upon completion.
This is a future opportunity role to build our talent pipeline.
What you'll do
- Drive end-to-end project delivery by overseeing all phases - from initial scoping and stakeholder alignment, through planning, execution, and QA, to successful deployment and post-launch support.
- Monitor project progress, track deliverables, and prepare status updates for internal and client teams.
- Develop process documentation and presentation materials to support client recommendations.
- Support meetings and workshops with both technical and non-technical stakeholders, capturing key insights and follow-up actions.
- Conduct research and detailed analysis to support client engagements, including market research, benchmarking, and operational analysis.
- Liaise with clients and team members to ensure needs and expectations are clearly understood and addressed.
- Provide insights and recommendations based on data analysis to support strategic decision-making.
Qualifications
- Pursuing or recently completed a master's degree (MBA, MSc in Management, Strategy, Economics, or related field)
- Proven project management skills with client-facing experience, including coordinating cross-functional teams, managing timelines, and ensuring high-quality deliverables.
- Familiarity with digital transformation, enterprise technology implementations, and IT strategy would be an added advantage.
- Experience in the e-commerce industry and familiarity with platforms such as Shopify and Commercetools is preferred.
- Strong analytical, problem-solving, and critical-thinking skills with the ability to structure and interpret data-driven insights.
- High proficiency in PowerPoint and Excel; familiarity with tools such as Miro, Jira, or other collaboration/project management platforms is a plus.
- Excellent communication and presentation skills, with the ability to distill complex concepts into clear, actionable recommendations.
- Proven ability to work independently while contributing effectively in team settings.
Benefits
- Hands-on technology and strategy consulting exposure to real client projects across industries, from Fortune 500 companies to fast-growing startups.
- 1:1 mentorship and coaching from experienced consultants to support your growth.
- Opportunity to take on responsibilities similar to a full-time Associate Consultant.
- Earn school credit as part of your co-op placement.
- Strong performance may lead to a return offer for a full-time position.
- Access to a collaborative, fast-paced environment at the forefront of Digital Transformation and E-Commerce.
- Chance to build expertise with leading platforms and tools such as Shopify, Commercetools, Miro, and Jira.
- Flexible work arrangements, with opportunities to balance remote and in-office collaboration.
Tidal Commerce is committed to creating and maintaining a workplace that is free from harassment and discrimination under the Ontario Human Rights Code. The Company’s policy is not to discriminate against any applicant or employee on the basis of a prohibited ground enumerated by the Ontario Human Rights Code. Tidal welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please advise Human Resources if you require accommodation. Further, it is Tidal's policy to comply with all applicable provincial and federal laws regarding background and criminal record checks in making hiring decisions.