Associate Analyst - Catering Systems Administrator
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Description
Job Overview and Responsibilities
The Analyst - Catering Systems Administrator plays a critical role in maintaining the integrity and accuracy of catering data across United’s systems and tools. This position supports business partners in delivering seamless catering services for flights systemwide through meticulous data management, system administration, and process optimization.
Key Responsibilities:
Data Management & Quality Assurance: Enter, verify, and maintain accurate catering data in United’s management systems, ensuring timely updates with the precision required to support operational excellence
System Architecture & Configuration: Design and build system framework and codes to optimize service scheduling and ensure accurate vendor payments across the catering network
Data Integrity & Error Resolution: Conduct comprehensive data audits, identify inconsistencies, and collaborate with stakeholders to resolve issues while maintaining the highest standards of data quality
Technical Issue Resolution: Serve as a liaison between internal and external stakeholders to report, monitor, and resolve technical challenges efficiently
Process Improvement: Develop and implement scalable process enhancements that drive operational efficiency and organizational agility
Systems Administration: Oversee system setup, maintenance, vendor access management, and corporate compliance requirements
Cross-Functional Collaboration: Partner with diverse teams and external vendors to support ad-hoc projects and ensure operational accuracy
This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.
Qualifications
Required Qualifications:
Bachelor’s degree in Hospitality, Business Administration, or related field
1+ years of experience in data entry and administrative support for large-scale teams and systems
Exceptional attention to detail and accuracy
Strong analytical and data management capabilities
Proven ability to work effectively across multiple stakeholder groups
Self-motivated with the ability to work independently in a remote environment
Excellent written and verbal communication skills
Solution-oriented mindset with strong problem-solving abilities
Legal authorization to work in India without sponsorship requirements
Fluency in English (written and spoken)
Reliable attendance and punctuality
Preferred Qualifications:
Advanced degree or specialization in Hospitality, Catering/Food Services, or Airline Industry
Experience using AI tools like Copilot, Gemini etc.
Technical proficiency in SQL and Python
Knowledge of airport or airline catering operations
Experience with continuous improvement methodologies
Familiarity with enterprise management systems (Oracle, CAE, Coupa, SAP, etc.)
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