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The AR Specialist is responsible for applying customer payments, resolving discrepancies, and managing customer account records. They will also monitor AR aging, conduct collections follow-ups, and prepare financial reports to support month-end close activities.
Position Type: Full-time
Location: Philippines (Remote)
Schedule: US Hours
About the Company
Our client is a well-established North American food and beverage brand known for its premium sparkling water products. With a history dating back to the late 1980s and a successful return to mass distribution, the company has built strong brand recognition and retail presence across North America. Its products emphasize simple, natural ingredients, Canadian-sourced spring water, and recyclable packaging, while the company also supports community initiatives through its give-back programs.
About the Role
We are seeking an AR Specialist to support the finance team with cash application, customer account management, collections, and AR reporting. This role will focus heavily on accurately applying customer payments, resolving unapplied cash and deductions, maintaining customer accounts, and following up on outstanding balances.
The ideal candidate has hands-on AR experience, strong Excel skills, and ideally experience with Microsoft Dynamics 365 Business Central, preferably within a CPG, manufacturing, or multi-entity environment.
Responsibilities
Apply incoming customer payments including ACH/EFT, wires, checks, and other payment methods.
Match payments to invoices and investigate unapplied cash, short-pays, and discrepancies.
Research and resolve customer deductions and payment discrepancies.
Maintain accurate customer account records and reconciliations.
Monitor AR aging and follow up on past-due balances.
Send dunning letters and conduct customer follow-up calls for collections.
Coordinate with Sales, Customer Service, and Finance to resolve billing and payment issues.
Reconcile customer accounts, cash receipts, and AR sub-ledgers.
Prepare AR aging, cash clearing, and other AR reports.
Support month-end and year-end close activities related to AR and cash.
Ensure deductions and supporting documentation are properly recorded and tracked.
Identify opportunities to improve cash application and AR processes.
Competencies and Qualifications
Must-Have
2–4 years of hands-on accounts receivable, cash application, or related accounting experience.
Strong experience applying customer payments and resolving unapplied cash.
Experience with AR aging, account reconciliation, and collections follow-up.
Strong Excel skills, including formulas and lookup functions.
High attention to detail and accuracy in high-volume transactions.
Strong communication skills for dealing with customers and internal stakeholders.
Ability to manage multiple customer accounts and competing deadlines.
Nice-to-Have
Experience with Microsoft Dynamics 365 Business Central.
CPG, manufacturing, or distribution industry experience.
Experience in a U.S.-based finance environment.
Multi-entity or intercompany accounting experience.
Experience with EDI payments and remittance processes.
Experience with automated cash application or remittance-matching software.
Professional accounting designation or progress toward one.
Key Qualities
Detail-oriented and highly accurate
Organized and deadline-driven
Proactive in resolving discrepancies
Comfortable with customer-facing collections
Analytical and solution-oriented
Independent but collaborative
Comfortable working in a fast-paced finance environment
What We Offer
100% Remote Work – Work from anywhere in the Philippines.
Career Growth Opportunities – Gain hands-on experience, and continuous learning.
Collaborative & Innovative Team – Work alongside skilled professionals who value excellence.
Application Process
We understand that searching for a new job can be challenging, and we’re here to support you every step of the way. Our goal is to make the process as transparent and respectful as possible.
The interview process includes a Recruiter Interview, Client Interview, and Assessment. As part of the process, candidates complete a hands-on task during the technical interview. Throughout each stage, we keep you informed and provide feedback as quickly as possible, ensuring you feel valued and supported throughout your journey with us.
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