Application Engineer

Job Description:

What You'll Do

• Provide pre-sales support to the NEM and LAB customer base.  This will include, but not be limited to, online or onsite demonstrations, presentations, evaluation support, and technical reviews of our products.

• Provide support presence at trade shows, conferences, and customer demonstrations focusing on technical product applications.

• Participate in field evaluations to ensure customers are properly trained and tutored on EXFO testing solutions.

• Assist with automation and integration of EXFO gear into customers’ manufacturing test environments

• Work closely with the Business Unit to ensure the most up to date product information is being delivered to the market.

• Provide direct feedback to the Business Unit regarding competitive information and new feature requests received from the field.

Technical Skills
What We are looking For :

• Well versed in communications technologies, including high speed transceivers, photonics, active/passive optical components and PIC technologies.

• The candidate should have familiarity with testing and characterization of these technologies including IL/PDL measurements, polarization, BERT, scopes, protocol (Ethernet, OTN, etc.) as well as the ability to stay current with the latest emerging technologies.

• Ideally, solid knowledge and understanding of automating testing in a production environment (Labview, Python, C, C++, etc.)

Required Aptitudes

• Technical aptitude to understand customers’ use case and position EXFO’s solutions to meet their needs

• Self-Starter and able to communicate and interact with people at all levels

• Autonomous, well organized, and results-oriented, meets deadlines.

• Possess leadership qualities and good interpersonal and communications skills

• Excellent presentation, communication, and relationship building skills.

Must Have

Pertinent experience: Minimum three years’ experience with communications test equipment or equivalent

Language requirements: Thai and English written and verbal.

Education: Degree in Telecommunications, Optics, Engineering, or equivalent

Ability to Travel: Approximately 25%-50% travel required.

EXFO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.