Analytics Engineer

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.

Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.

Game-changers, innovators, culture-lovers—and humankind.

We invite discovery and debate. We recognize key moments as milestones.

We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.

Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!

General Summary:

The Analytics Engineer is responsible for supporting the organizations’ ability to accurately report operational metrics and delivery of strategic insights. This includes building and maintaining reports, data models, and metrics. This role works in partnership with cross-functional teams to enhance the efficiency of delivered reports for business needs.

Essential Duties and Responsibilities:

• Provides support to cross-functional teams, with a high attention to detail  
• Researches, analyzes, and documents findings  
• May coach and review the work of other team members
• Builds, documents, analyzes, and communicates corporate metrics, KPIs, and reports to various leaders 
  throughout the organization
• Develops and maintains data models and reports used by cross-functional teams for data analysis
• Defines and builds metrics used for executive and operational reporting/insights
• Analyzes various data related to business units and works to align findings with corporate goals
• Defines and recommends changes to the existing reporting environment in alignment with business needs
• Performs root cause analysis as a means of addressing data discrepancies. 
• Provides insights through presentations to business leaders based on corporate data and reports
• Adheres to development testing and deployment standards 

Knowledge, Skills, and/or Abilities Required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to manage projects and processes independently with limited supervision
• Advanced knowledge of applicable work area
• Ability to situationally adapt and understand new technology/processes as per business requirements
• Demonstrated ability to analyze business needs and formulate solutions consistent with organizational 
  objectives.
• Strategic thinking, communication, and analytical skills
• Strong knowledge of SQL
• Strong knowledge of reporting design tools such as Microsoft BI stack and PowerBI.
• Preferred: Knowledge of DBT

Educational/Vocational/Previous Experience Recommendations:

• Bachelor’s degree in related field or equivalent business experience.
• 4+ years of relevant experience

Working Conditions:

• Onsite/Hybrid/Remote depending on location 
• 0-10% travel may be required

ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.

The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at talentacquisition@connectwise.com or 1-800-671-6898.