Analytics Engineer

Packback is an AI-powered learning platform that helps students write, think, and engage more deeply by transforming every assignment into an active, curiosity-driven learning experience. We are looking for an Analytics Engineer to support our mission to awaken and fuel the lifelong curiosity in every student. In this role, you'll partner closely with Engineering, Product, Research, and Business teams to transform complex data into trusted, self-service analytics. You'll build reliable pipelines, create intuitive dashboards, and use statistical analysis to answer important business questions. You'll also contribute to research that helps demonstrate how Packback's AI-powered platform improves student learning outcomes.

What you'll do

• Consult with teams across the organization to translate key product and business processes into technical data requirements. Use dbt, BigQuery, and SQL to build up Packback’s metrics layer to enable self-serve access to core analytics.
• Build, optimize, and orchestrate data pipelines with dbt, Airflow, and Python
• Establish data integrity standards and SLAs to ensure timely, accurate delivery of data
• Build insightful and reliable dashboards to track performance of core company metrics across the product and business
• Collaborate with business operations teams to define and train on best practices with respect to data modeling, analytics, and visualization
• Collaborate with leadership to conduct analyses and apply statistical methods to answer day-to-day questions or support larger initiatives
• Work within Packback’s research function with partner institutions and perform in-depth analyses to understand how Packback’s products are driving key student outcomes
• Consult on the adoption of new technologies that impact Packback’s data infrastructure

Qualifications

• At least 2 years of experience in an analytics focused role - analytics engineer, data engineer, or analyst/consultant with a strong technical background
• Expert with SQL and experience with Python or other scripting languages
• Experience using dbt in a modern data warehouses (BigQuery, Redshift, Snowflake, etc.)
• Experience with software development best practices applied to data (CI/CD, automated testing, version control)
• Strong story-teller with data and experience with visualization tools (Lightdash, Looker, Tableau, PowerBI, etc.)
• Strong business acumen and the ability to work through complex and ambiguous business requirements with non-technical stakeholders

Additional Information:

• Sponsorship: Applicants must be authorized to work for any employer in the U.S without the need for sponsorship. Packback does not offer visa sponsorship for this role.
• Location: Currently we are only able to hire from these states: AL, AZ, AR, CA, CO, CT, FL, GA, HI, IL, IN, IA, KY, MA, MD, MI, NJ, NY, NC, OH, PA, RI, SC, TX, VA, WA, and WI
• Salary: $108,000–$120,000, based on experience, with an annual bonus target of 10%

Who we are

Packback team members are passionate, mission-driven lifelong learners. Many of us spent time as educators in classrooms and have experienced first hand just how draining the day to day of educating can be. We have seen the gap between the most and least prepared students grow wider every year. The pressure to close that gap has once rested directly on our shoulders, and we understand the enormous cost of addressing that gap, and also not addressing that gap.

Some of us were intrinsically motivated students, the “teacher’s pets” who never want to stop learning. Some of us were the distracted or unmotivated students who wished their instructors would have adopted the pedagogy behind Packback. But all of us share a passionate commitment to our purpose.

Why work at Packback?

Build a meaningful career while building the future of education as a part of a company culture that fosters the growth, safety, and creativity of its employees.

Intentional Culture

Packback knows that the single most important part of any company is its people. We take building and maintaining a conscious and intentional culture of open communication, curiosity, and leadership extremely seriously. We collectively commit to make Packback a safe environment where people can focus on doing great work instead of dealing with drama.

Career Development

Packback’s career development paths present a unique balance between clarity and guidance around defined paths, and room for our team to create their own path. Each team has its own career development tracks with support and training, and still allow for customization of these paths to create a role where a team member’s full passions and abilities are put to use!

Thoughtful Benefits

• 12 weeks of paid leave for welcoming new children
• Multiple Health and Welfare Benefit Options (Medical, Dental, Vision)
• 401k plan (with employer matching)
• Flexible + Remote Work Opportunities
• Unlimited Paid Time Off (PTO)
• Employer Assistance Program (EAP)
• Calm and DoorDash subscriptions