Analyst ERP

Ellucian powers innovation for higher education, partnering with approximately 3,000 customers across 50 countries, serving more than 21 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, including data-rich tools for student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners and user community of more than 45,000 provides best practices leading to greater institutional success and achieving better student outcomes.

Ellucian is seeking a detail-oriented, collaborative and agile Analyst for Colleague ERP to join our California Regional Development team. This role is pivotal in ensuring the quality, performance, and reliability of our California Regulatory releases for Colleague customers. You will collaborate across product management, development, QA, and support to drive requirements, validate features, and lead testing efforts—both manual and automated.

As an Analyst, you will serve as the bridge between business stakeholders and software development teams, ensuring business needs are accurately translated into technical requirements and delivered through high-quality software solutions. You will own the end-to-end functional testing strategy, leveraging tools like Playwright for automation and SpiraPlan (or similar platforms) for test management. Your contributions will directly impact the success of our product releases and the satisfaction of our higher education customers.

We value professionals who are proactive, collaborative, and passionate about delivering high-quality solutions in a fast-paced, agile environment.

Where You Will Make an Impact

Requirements & Analysis:
Analyze, document, and prioritize functional requirements for Colleague California Regulatories, translating them into actionable user stories and acceptance criteria aligned with the product roadmap.

Test Strategy & Execution:
Develop and execute comprehensive test strategies across releases, including manual and automated functional testing at both system and feature levels.

Automation & Tools:
Implement and maintain functional automation test suites using Playwright. Record and manage test plans, cases, and results in SpiraPlan or similar test management tools.

Release Validation:
Lead validation efforts for each release cycle—reviewing designs, validating sprint deliverables, documenting defects, and ensuring all requirements are met before deployment.

Agile Collaboration:
Participate actively in story mapping, backlog grooming, sprint planning, and prioritization activities. Collaborate with UX, QA, and DevOps to ensure seamless delivery.

Support & Troubleshooting:
Act as Tier 2/3 escalation support for complex product issues, working closely with support, QA, documentation, and product teams to resolve problems efficiently.

Quality Assurance:
Promote best practices in change control, regression testing, and root cause analysis. Ensure continuous integration pipelines and release automation meet Ellucian’s standards.

Documentation & Communication:
Contribute to product documentation, knowledge bases, and release communications to support internal teams and customers.

What You Will Bring

Education & Experience:
Bachelor’s degree in Business, Information Systems, Computer Science, or a related field—or equivalent experience.

ERP Expertise:
1-2 years of experience in ERP analysis, testing, or product ownership. Experience with Ellucian Colleague and California Regulatory is strongly preferred.

Testing & Automation:
Ability to lead both manual and automated testing efforts. Hands-on experience with Playwright and test management tools like SpiraPlan.

Agile & QA Practices:
Knowledge of agile software development, sprint delivery, and QA automation best practices.

Tools & Collaboration:
Experience with JIRA, Confluence, Smartsheet, and other collaborative platforms. Strong skills in writing user stories, acceptance criteria, and defect documentation.

Communication & Problem Solving:
Excellent analytical, troubleshooting, and cross-team collaboration skills. Ability to communicate effectively with technical and non-technical stakeholders.

Release Support:
Experience supporting product releases in a fast-paced, matrixed environment.

• Comprehensive health coverage: family major medical expenses, dental and life insurance.
• Christmas bonus 30 days
• Saving fund
• Monthly food coupon
• 15 workdays vacation
• Thrive Flex Program that allows you to contribute towards your health, financial or learning interests
• 5 charitable days to support the community that supports us
• Diversity and inclusion programs that promote employee resource groups such as: Women in Technology, Pride and Go Green to name a few.
• Parental leave
• Employee referral bonuses to encourage the addition of great new people to the team
• We Foster a learning culture with:
  • Tuition Reimbursement Assistance 
  • Professional development opportunities
  • LinkedIn Learning

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