Analyst, Business Systems Exempt

 

 

EEOC Statement
“Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”

You must be authorized to work in the United States without employer sponsorship.

 

Work Environment and Travel Requirements:

• This position is: Remote
• Travel requirements: Up to 25% travel to Facilities and/or HSC

 

Job Summary

The Business Systems Analyst supports the design, implementation, optimization, maintenance and issue resolution of Cerner Revenue Cycle Applications with a primary focus on Scheduling, Registration (Patient Access), eSignature and HIM workflows within Cerner Millennium. This role will partner with clinical and financial teams to ensure smooth operations and work with Senior Analysts to develop expertise across the revenue cycle applications and workflows.

This position supports Acute Care, Behavioral Health, and Inpatient Rehabilitation environments. 

 

Essential Functions

• Monitors the resolution of maintenance or enhancement issues related to Revenue Cycle Workflows (Scheduling, Registration, and HIM).
• Works with respective HSC Patient Access, HIM, Clinical team members, Leadership, and stakeholders to evaluate design and recommend modifications to existing applications.
• Collaborates with operations and vendors to understand workflows and assist in implementing business and operational needs
• Coordinates assigned work to meet deadlines and ensure consistent progress toward completion
•  Regularly meets with users, vendors, and IS staff to support development and modification of system specifications
• Performs system testing and prepares appropriate documentation and training material for assigned changes and enhancements
• Assists with completion and maintenance of Cerner Data Collection Workbooks (DCWs)
• Researches and resolves ServiceNow tickets in accordance with procedures and policies. 
• Assists with training users for system operation and troubleshooting
• Maintains Service Excellence principles
• Keeps up to date on relevant Cerner Millennium system changes, enhancements, and release notes
• Supports integration awareness between Scheduling, Registration, and downstream Revenue Cycle workflows (eligibility, billing, HIM processes)
• Performs other tasks as required by management

 

Qualifications

Education/Certifications:

• Bachelor’s degree in Health Information Management, Healthcare Administration, Information Systems, or related field preferred

 

Other Skills:

• Basic knowledge of patient access, scheduling, registration, and revenue cycle workflows
•  Exposure to Cerner Millennium Scheduling, Registration, Reporting or eSignature functionality preferred
• Understanding of healthcare operations in hospital or clinic settings preferred
• Ability to support a ticket-driven workload with shifting priorities, as needed.
• Requires critical thinking skills, attention to detail, and the ability to learn with guidance
• Ability to work independently while collaborating with team members and stakeholders
•  Must be able to work in a fast-paced environment and take appropriate action
• One or more years of experience in healthcare operations, patient access, or application support preferred

 

Physical and Mental Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities.
•  While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended periods of time; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch or crawl; talk or hear; taste or smell.
• The employee must occasionally lift and/or move up to 20 pounds. Repetitive motion of upper body is required for extended use of computers.
• Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

 

 

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.