AML Compliance Analyst with Vietnamese, KYC

Amazon Payments Europe S.C.A. (APE) and Amazon Payments UK Limited (APUK) is seeking a dynamic, innovative and motivated Compliance Analyst to join our growing KYC Compliance Operation team. This role is critical to support the rapid expansion of Amazon’s payments business and ensure rigorous adherence to regulatory compliance standards across all licensed products under APE and APUK.
As part of the first line of defence (1LOD), the Compliance Analyst plays a key role in completing and reviewing customer due diligence (CDD) and broader compliance tasks. The role includes delegated authority to approve cases, ensuring that regulatory obligations are met while balancing operational efficiency and customer experience. Analysts collaborate with wider operations team, the 2LoD Compliance Office, process team, the KYC program, and screening team, and will contribute to projects that enhance processes and controls.


Key job responsibilities
- Conduct onboarding and ongoing KYC Customer Due Diligence (CDD) checks, including identity and business verification.
- Review sanctions and PEP screening results and request approval from senior management where required.
- Exercise delegated authority to approve cases once performance and competency are demonstrated. Review escalation and apply holistic assessment.
- Identify and document exceptions, escalate areas of concern and ensure appropriate records are maintained.
- Support the implementation of regulatory changes into processes.
- Drive process improvements to strengthen regulatory compliance, improve quality and support better customer experience.
- Identify process gaps and recommend changes that improve efficiency, strengthen compliance controls, and reduce KYC-related risks.
- Prepare and report KYC/AML metrics Basic Qualifications: - Experience in AML or Compliance
- Experience in communication and presentation skills, both written and verbal in Portuguese & English
- Bachelor's degree in Law, Business, Economics, Technology or Finance
- Knowledge of compliance, EU AML and KYC-related laws, and other relevant regulations
- Knowledge of Microsoft Office products and applications Preferred Qualifications: - Experience with financial services, payments or e-commerce
- Fluency in other European languages is an added advantage Amazon is an equal opportunities employer

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