AI Strategist

This is a remote position.

• Own account strategy and day-to-day client communication, serving as the primary point of contact for client stakeholders—from department heads to C-suite executives—and ensuring tight alignment across all parties.
  
• Lead the weekly client cadence by ensuring seamless execution of agendas and meeting materials,facilitating discussions, and documenting decisions, action owners, and next steps.
  
• Lead discovery sessions to understand client pain points, operational inefficiencies, and growth opportunities; synthesize findings into clear recommendations the team can act on.
  
• Build and manage project plans, implementation roadmaps, and phased delivery timelines; proactively identify gaps, risks, and dependencies before they become problems.
  
• Own creation and quality control of all client-facing deliverables (strategic decks, emails, status updates, project briefs, workflow diagrams), ensuring they meet SoftSnow standards for accuracy, clarity, structure, professionalism, and brand consistency before they are shared.
  
• Ensure the team completes the work required to create measurable client value by assigning clear owners, resolving blockers, and tracking progress against agreed business outcomes.
  
• Help establish and refine internal processes,templates, and communication standards that allow the team to scale without losing quality or speed.
  

Requirements

• 4+ years of experience in client services, account management, or project management at a consulting firm, agency, or technology services company.
  
• Proven track record managing client relationships and driving projects to successful completion
  
• Utilization of AItools to find efficiencies and improve outputs in your day to day role
  

• Comfortable managing ambiguity and biasing toward action—you identify gaps, propose solutions, and move things forward rather than waiting for direction.
  
• Excellent communication skills, with the ability to distill complex information for diverse audiences and present confidently to senior leaders.
  
• Demonstrate an active desire to learn by seeking feedback, building AI fluency through ongoing learning and hands-on experimentation, and applying new knowledge to improve client solutions and team delivery.
  
• Proficiency using consumer AItools (ChatGPT, Gemini, Claude, etc.) in your work and daily life, with a desire to work in and help build an AI-native company
  

Benefits

• Hands-On AI Learning - No AI consulting background needed. You’ll learn from a team of experts and gain fluency in the fastest-growing industry in the world.
  
• Outsized Career Growth - We’re scaling fast. Early team members have a real path to leadership as the company grows.
  
• High-Caliber Team - Work alongside smart, driven colleagues in a positive, low-ego environment where everyone pulls their weight.
  
• Executive Exposure - Regularly interface with C-suite leaders and department heads at major companies - visibility you wouldn’t get at a larger firm for years.
  
• Flexible Work Environment - Remote-first with a results-driven approach.