Ageing and Disability Support Officer

• Barossa Hills Fleurieu Local Health Network – Regional Support Service
• Location: Negotiable within the Network
• Salary: ASO4 $82,212 - $86,180 per annum
• Full-time, Temporary Contract until Oct 2028

WHAT ARE WE OFFERING?

Join a dynamic team supporting the regional Local Health Networks across South Australia. Working from anywhere in SA, the Ageing & Disability Support Officer plays a key role in supporting the delivery of ageing and disability programs across rural and remote communities. As part of the Aged Care and Disability Reform team, you will provide business, systems and administrative support, including training, billing, claiming and financial reconciliation activities.

We're looking for a proactive and solutions-focused professional who thrives on collaboration, problem-solving and continuous improvement. You'll work with a diverse range of stakeholders to ensure accurate reporting, strong financial governance and efficient service delivery, while helping drive initiatives that improve outcomes for older people and people with disability.

If you're passionate about making a meaningful impact in regional health services and enjoy working in a flexible, fast-paced environment, we encourage you to apply.

WHO ARE WE?

The RSS is a business unit in SA Health and provides services throughout regional South Australia to support the six regional local health networks (LHNs). It employs around 260 people who work in 37 regional, rural and remote SA locations, or in the RSS's three Adelaide offices.

WHERE AND HOW YOU WILL WORK

Many RSS staff enjoy working from home or remotely and benefit from the work-life balance this provides. They enjoy the freedom to further their career while remaining part of their local community and contributing to health care right across regional South Australia.

WHO ARE WE LOOKING FOR?

• Do you have a strong commitment to improving outcomes for older people and people with disability through accurate, efficient, and high-quality program administration and service support?
• Are you motivated to ensure financial integrity, accountability, and continuous improvement in billing, claiming, and reporting systems that support public health funding models?
• Do you have a genuine drive to collaborate with diverse stakeholders across health services, government agencies, and technical teams to deliver coordinated and effective services?
• Are you an enthusiastic problem-solver and systems improvement person, with a proactive approach to identifying issues, implementing solutions, and enhancing operational efficiency?
• Are you dedicated to delivering high standards of accuracy, confidentiality, and professionalism while managing complex, high-volume workloads in a dynamic environment?

If you have answered yes to any of these questions - then read on…

HOW WILL YOU CONTRIBUTE?

You will……….

• Provide end-to-end administrative, financial, and system support for community ageing and disability program billing, claiming, and reconciliation processes, ensuring accuracy, compliance, and timely reporting across regional Local Health Networks.
• Coordinate project delivery activities including research, reporting, documentation, data analysis, and maintenance of systems and SharePoint platforms to support effective Commonwealth program implementation.
• Act as a key liaison between stakeholders including LHNs, SA Health, external vendors, and Digital Health, ensuring effective communication, issue resolution, and system optimisation.
• Lead and support system administration functions including software upgrades, portal management, user access, training, onboarding, and testing of system changes in collaboration with technical teams.
• Contribute to service efficiency and continuous improvement by reviewing processes, responding to enquiries, managing shared inboxes, and supporting meetings, events, and operational coordination across teams.

WHAT WILL WE OFFER YOU IN RETURN?

At BHFLHN, not only will you be working in an environment surrounded by beautiful scenery and nature we see your work here as not just as a job, but an opportunity to extend, progress or consolidate your career with us. We therefore offer you opportunities to be supported in the following ways:

• Salary package a range of benefits (including living expenses such as mortgage, rent, utility bills and groceries) up to $9,010 each FBT year + $2,650 for Meal Entertainment expenses each FBT year Click here more information
• Access to generous leave provisions and professional development opportunities.
• Support for you and your family via our free Employee Assistance Program.
• Health and Fitness Benefits: Access to Fitness Passport, a discounted workplace health and fitness program available to BHFLHN staff and their families.

WHAT ELSE DO YOU NEED TO KNOW/WHAT IS ESSENTIAL FOR SUCCESS?

Working in this environment, it is important to us that we only employ people with the upmost integrity and commitment to serving the South Australian community and its visitors to the highest possible standards. To ensure that we meet that commitment there are a few checks that you will be required to undertake. These are detailed on the Role Description, but are likely to include the following:

• You will need to be immunised. Please contact the Enquiries Person for this position if you have any queries. Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy. Further information is in the application for to help guide you. 
• You will need to undergo employment screening, what you require is also on the front page of the Role Description.

OUR COMMITMENT TO DIVERSITY & INCLUSION

We employ people as diverse as the clients we support and the environments we work in. At BHFLHN we pride ourselves on being an Equal Opportunity employer committed to providing an inclusive workplace that embraces diversity and inclusion for all employees and therefore we encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, disability, all genders, and LGBTQI+ community. We continually look for ways to support and promote diversity and flexible ways of working so please let us know what interests you. 

NEED TO RELOCATE?

Relocation financial support may be negotiated, subject to eligibility. See what is available here: Relocation support | SA Health. Find out more about working in the Barossa Hills Fleurieu Local Health Network, and see what it looks like to work and live in regional Australia at: https://movetomore.com.au/

HELP IS HERE!

Please refer to all the details in the Role Description below (job ref: 955135), or reach out to Linda Munro, Team Leader - Business Support Unit on Phone: 0403 147 857 or via E-mail: linda.munro@sa.gov.au

To find out what you need to apply, and what is required to be offered a role, please refer to the Applicant Checklist BHFLHN Applicant Checklist.pdf. Please also click here for our Australian applicant guidelines

FIND OUT MORE ABOUT OUR NETWORK

Stay connected with our Network! Follow us on LinkedIn to stay informed about exciting job opportunities and updates on us and what our employees are doing. Click here to join the conversation.

DON’T HESITATE! Applications Close on 30 November 2026 at 11:55PM

Eligibility: Open to Everyone

955135 RD - ASO4-Ageing and Disability Support Officer - RSS (1).docx