Advisory Engineer, Systems Infrastructure

Advisory Engineer, Systems Infrastructure
POSITION PROFILE
This position is responsible for providing senior level expertise on decisions and priorities regarding the 
organization's overall systems architecture. Provides technical expertise to define systems architecture 
and design for the organization.
JOB DUTIES AND RESPONSIBILITIES
• Designs, implements and maintains complex systems infrastructure including applications, 
services, servers, management tools, and performance tools. 
• Collaborates with peer Sr. level IT team members within the organization to develop solutions 
for complex technical problems & business requirements.
• Leverages depth and breadth of technical expertise to address escalated issues from within the 
IT organization and the overall organization.
• Reviews, advises and designs standard software and hardware builds, system options, risks, 
costs versus benefits and impact on the organization’s business processes and goals.
• Provides technical expertise for the development and management of the architecture 
governance process.
• Partners with IT organizations responsible for applications and databases to develop solutions 
tailored to specific business requirements.
• Collects requirements and develop technical designs and implementation plans for major 
systems infrastructure projects including, but not limited to, messaging & collaboration 
technologies.
• Leads implementations of messaging and collaboration technologies.
• Troubleshoots, analyzes and resolves complex business and technical issues.
• Performs other duties as assigned.
QUALIFICATIONS (Education, Experience and Certifications)
Typically Requires:
• Requires 4 year college degree, technical certification or equivalent experience.
• Requires minimum of 7 years of experience with Microsoft operating systems and networking.
• Requires minimum of 2 years of experience with Microsoft SharePoint.
• Requires minimum of 5 years of experience with UNIX and Windows operating systems 
• Requires minimum of 5 years of experience with VMWare ESX products.
• Requires thorough knowledge of TCP/IP protocol; requires extensive knowledge of networking 
hardware and ability to use that knowledge to configure and maintain installed systems.
KNOWLEDGE, SKILLS AND ABILITIES
• Possesses ability to analyze, interpret, comprehend and apply complex material, data and 
instruction.
• Possesses ability to prepare/provide/convey diversified information that may be of a technical 
nature.
• Possesses excellent oral and written communication skills and excellent customer service skills. 
• Possesses prioritizing skills.
• Possesses ability to effectively align technology solutions with complex business requirements.
WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS
• Typically works in an office environment with adequate lighting and ventilation, and a normal 
range of temperature and noise level. 
• Work assignments are diversified. Interpret, comprehend and apply complex material, data and 
instruction – prepare, provide and convey diversified information.
• Minimal physical effort required. Work is mostly sedentary but does require walking, standing, 
bending, reaching, lifting or carrying objects that typically with less than 10 lbs. (e.g., papers, 
books, files and small parts, etc.). Moderate dexterity – regular application of basic skills 
(calculator, keyboard, hand tools, eye/hand coordination.
The above statements are intended to describe the general nature and level of work being performed 
by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, 
skills, efforts or working conditions associated with a job

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.