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The Advisor Liaison serves as the primary point of contact for financial professionals, providing relationship support, compliance oversight, and operational guidance. They are responsible for reviewing sales activity, resolving escalated issues, and supporting business growth through strategic collaboration.
Be the connection that helps financial professionals thrive. The Advisor Liaison is the primary point of contact between Jordan Creek Financial Solutions and affiliated financial professionals, combining relationship support, compliance oversight, issue resolution, and operational excellence.
What You’ll Do
Partner with OSJ Supervisors and financial professionals to communicate policies and procedures, share Cambridge information, and strengthen advisor relationships.
Supervise personal securities activity and review or approve sales activity and correspondence; serve as an escalation resource for supervisors, financial professionals, and designees.
Identify and address financial professional needs by using data, responsive service, and consistent follow-through.
Review, analyze, and approve daily new business in a timely manner, and support account paperwork and system updates.
Lead continuous improvement efforts for day-to-day processes and procedures, including tracking escalated issues through resolution.
Provide guidance on business strategy, industry changes, and branch growth, including office visits and training sessions when appropriate.
Collaborate across the firm on strategic projects and help reinforce internal policies, regulatory requirements, and clearing-firm procedures.
How You’ll Make an Impact
You will help create a consistent, high-quality advisor experience by connecting people with the right guidance, resolving complex needs, strengthening day-to-day operations, and supporting responsible growth across the Jordan Creek network.
Service Commitment
Jordan Creek is committed to delivering high levels of service. In this role, you will be expected to understand and meet position-specific service standards and contribute to the definition, measurement, and reporting of new standards that improve service.
Cambridge has competitive benefits and promotes a work/life balance to encourage individual success.
You can find more details about our comprehensive benefits package here.
Cambridge is a financial solutions firm that provides business support services to thousands of independent financial advisors. These advisors offer personalized investment services including wealth management, financial planning, and retirement services to individuals and families across the country. Cambridge provides significant compliance, technology, and transaction processing support to these financial advisors and their offices.
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