Advanced Field Service Engineer - Avionics

Advanced Field Service Engineer – Avionics (Aerospace)

Location: Remote (U.S.-based) | Up to 25% Travel | Preferred: Florida

As an Advanced Field Service Engineer at Honeywell Aerospace, you’ll be a trusted technical expert supporting Business General Aviation (BGA) and Airline customers across the Americas. You’ll play a critical role in keeping aircraft operational, safe, and efficient by delivering high-impact avionics support—both remotely and on-site.

This is a highly visible, customer-facing role where your expertise directly impacts flight operations, Aircraft on Ground (AOG) recovery, and overall customer satisfaction.

Key Responsibilities

• Serve as the primary technical point of contact for assigned BGA and/or Airline customers
• Troubleshoot and resolve complex avionics and mechanical issues across Honeywell systems
• Provide remote support (phone/email) and on-site consultation service as needed
• Support AOG events and critical operational disruptions with urgency and precision
• Diagnose issues related to systems such as:
  • Flight Management Systems (FMS)
  • Autopilot & Displays
  • EGPWS, TCAS, Radar, Radios
  • SATCOM (L-Band, KA-Band) and connectivity systems
  • Integrated avionics platforms (Primus EPIC, Primus APEX)
• Lead issue resolution from identification through closure, including documentation in SFDC
• Escalate and coordinate complex technical issues across engineering and support teams
• Build strong, long-term customer relationships through regular engagement and on-site visits
• Contribute to knowledge sharing, continuous improvement, and best practices across the global support network
• Participate in customer reviews, technical forums, and cross-functional project teams
• Travel to customer sites up to 25%.