The role focuses on executing regular reports, managing data in spreadsheets, and maintaining internal systems and SOPs. Additionally, it involves light social media monitoring and general administrative support for daily operations.
Job Description: Administrative Virtual Assistant
Role: Administrative Support
Type: Remote / Virtual
Focus: Operations & Systems Support
10 hours per week
Core Responsibilities
Reporting & Data Management
- Execute
regular reports from internal software systems.
- Extract,
organize, and format data into Excel or Google Sheets for clarity.
- Build
and maintain structured tracking sheets to monitor key performance
indicators.
- Compile
data summaries and briefs for leadership review.
- Maintain
a high standard of accuracy in all digital documentation.
System & Process Support
- Configure
and manage software notifications and alerts to ensure timely responses.
- Monitor
internal dashboards and proactively report any irregularities or data
gaps.
- Assist
in the creation and maintenance of workflow documentation (SOPs).
- Maintain
and optimize digital filing systems for easy retrieval of information.
Social Media Monitoring (Light Support)
- Monitor
social media platforms for new activity and engagement.
- Provide
first-level responses to inquiries using approved brand templates.
- Identify
and flag high-priority messages for immediate leadership attention.
- Log
engagement inquiries and leads into spreadsheets or the company CRM.
Administrative Assistance
- Handle
general administrative tasks to support daily operations.
- Ensure
organization is maintained across various tools and project management
systems.
- Provide
comprehensive weekly updates on tasks, completed projects, and upcoming
deadlines.
Required Skills & Qualifications
- Spreadsheet
Mastery: Strong proficiency in Excel or Google Sheets (formulas, data organization, and formatting).
- Detail
Obsessed: A natural inclination toward high levels of accuracy and
thoroughness.
- Communication: Excellent written and verbal English communication skills.
- Tech-Savvy: Comfortable navigating and learning new software systems and cloud-based
tools quickly.
- Process-Driven: Ability to follow complex workflows and suggest improvements for
efficiency.
- Reliability: Highly responsive with a proven track record of meeting deadlines.