Administrative Support II - EMS

Department:  EMS 

Job ID: 12932

Pay:  $17.04 per hour  

Work Schedule:   

Sedgwick County offers a comprehensive benefits package for full-time employees that includes health coverages, paid leave, regular compensation reviews, retirement plans, and professional development opportunities.  For more detailed information, please visit our benefits page at SCBenefits.

This position supports the Sedgwick County Emergency Medical Services by verifying billing information before it is sent to the billing vendor. The EMS Billing specialist team reviews electronic patient care reports for completeness and accuracy, and ensures any additional information and signatures are included in the files.  This position works extensively with information protected under HIPAA. Moreover, the position is exposed to highly sensitive and potentially disturbing information related to emergency medicine and patient information, and requires a high level of discretion.

This position has the option to work remotely, with the preference that the position be 100% remote.

EMS Billing Compliance

• Review electronic patient care reports (EPCR) for accuracy and completeness before release to the billing vendor
• Use internal and external systems to verify patient demographic information, mileage, and payer information
• Search for payment sources and call types in the ticketing system to identify tickets that need to be worked more urgently or with different procedures
• Verify all additional information is correct and complete for calls with Medicare, Medicaid, or TRICARE payers
• Flag self-pay tickets for additional information
• Ensure ticket information is complete, well-ordered, and consolidated to speed up the processing time of the billing vendor

Interaction with Internal and External Partners

• On tickets involving external agencies, communicate with agencies to understand and document any concerns or gaps in information
• Answer questions for crews as needed by phone or in-person
• Follow up with crews to clarify potential issues in reports, and update information as needed to maintain compliance with all laws, regulations, and policies

Administrative Duties

• Back up the Administrative Assistant as needed including mail and assisting customers
• Act as backup for Release of HIPAA-related information requests, and document each release into tracking spreadsheets.

Minimum Qualifications: High School Diploma or equivalent. One (1) year of experience in medical administration, billing, or a related field. One (1) year of experience with Microsoft Suite or similar systems. Up to two (2) years of experience (all) may be substituted with education that provides applicable knowledge and skills.

Preferred Qualifications: Two (2) years of experience in healthcare billing or insurance. Formal coursework in HealthCare billing. Formal coursework in Microsoft Suite or other applicable computer systems.

Applicants have rights under Federal Employment Laws. Please find more information under the following link.  Apply for a Job | Sedgwick County, Kansas