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The Administrative Assistant will manage real estate sales files, handle contract documentation, and ensure compliance with AML regulations. Additionally, the role involves coordinating marketing materials, managing social media content, and providing administrative support to sales and property management teams.
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Administrative duties to be covered remotely:
Requesting a candidate who is experienced in Property me and having worked in administration in Real Estate in Victoria, Australia. Preferably in sales administration/reception.
Monday – Thursday from 9.00am – 5.30pm / Friday from 9.00am – 5.00pm
Programs to use/be trained in:
Property me – Sales & Property management (online self-paced training available)
Zenu – Uploader for changes to websites including realestate.com, Pagan Real Estate website & domain.com
First AML – AML compliance software
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Emailing of property contracts – Arranging contracts for properties once listed for sale through their representative & sending contracts to representatives once sold.
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Responding to confirmation of deposit held emails from representatives.
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Sales files to be entered onto Property Me and RP office:
- Creating sales file cover sheet once authority signed
- Putting property files on system for sale initially to receipt deposits/enter in bills paid before sold.
- Updating files once unconditional with sales figure entries in anticipation of settlement.
- AML assistance – at the time of figure entry (when unconditional) the AML compliance check is due to be sent to the buyers for completion.
- Emailing sales agent’s 1 week before settlement requesting account sale approval and following up bank account details and requesting keys to be prepared.
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Answering of phone calls and transferring and distributing messages as required
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Social media accounts (uploading new content)
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Use of Canva program to create marketing material for use on social media channels and sales appraisals
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Coordination of sales marketing including ordering of sales/lease boards, brochures.
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Uploading sales internet advertisements on Zenu and open times uploaded weekly on Monday’s) & newspaper advertisements as required (not as frequent)
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Assisting property management team with open times
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Assisting property management team with rental reference requests
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Assisting with monthly commercial invoicing
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Aiding sales team, property management team, administrative staff and management as requested
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Daily sales banking reconciliation – Banking sheet to be downloaded and emailed to be processed each day. Receipts to be emailed.
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My Connect connections once sale unconditional
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Sales agent Letters – sales marketing letter creation with these letters scanned back to Pagan for printing
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Sending tenant notices of open for inspections
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Return to sender excel document update, team to email PDF list to update database
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Log it out management of key system
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Join the A-Team and experience the A-Life!
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