Accounts Receivable (AR) and Reporting Officer

The purpose of the Accounts Receivable (AR) and Reporting Officer is to support the Accounts Receivable function with daily receivables management, reconciliations, and reporting to ensure cash flow visibility and accuracy.

Creating an environment of hope, dignity, health, happiness, comfort, and opportunity.

Act in a manner to ensure that interactions with all stakeholders (internal and external) are positive, productive, professional and in keeping with the Danny Met Sally values

Maintain privacy and confidentiality of employees, clients and participants

Uphold and deliver the Danny Met Sally purpose and philosophy to all prospective support workers

Cultures, Values & Team Membership

Act as a Danny Met Sally ambassador, and aim to enhance the company’s reputation both internally and externally

Provide open, honest, and respectful feedback to the CEO, Board and senior leaders

Be a supportive and reliable leader

Effectively and appropriately manage conflict

Demonstrate a high level of interpersonal and communication skills

Demonstrate motivation and enthusiasm for your work and leaders

Integrity: Honest, Trustworthy and Respectful with devotion to our clients and the people around us.

Empathy: Understand every person’s specific situation and environment, sharing the feelings of that person as if we were that person.

Creative: Being able to provide solutions “Think outside the square”

Inspire: Look for every opportunity to inspire and live the purpose

Bold: Advocate for people’s rights. Be confident, courageous, and accountable

Mindfulness: Be attentive to the needs of your clients, they may not always have the voice to express these needs to you

Daily Tasks

Process daily receivables and reconciliation activities

Invoicing - Plan management invoicing (MYP), SIL Invoicing, and any other invoicing related tasks

Generate weekly receivables and Support Independent Living (SIL) funding updates

Complete Centrelink reconciliations and related reports

Prepare Client Services Manager and Director of Client Services reports

Prepare cash flow support reports

Aged Receivable follow up with external stakeholders

Other tasks related to the ongoing function of the finance department when required

Organizational

Understand and adhere to organisational policies and procedures

Work in accordance with Danny Met Sally Code of Conduct and NDIS Code of Conduct at all times

Consistently demonstrate our values, vision and mission

Complete required organisational and employment reporting and documentation in a timely and accurate manner

Contribute to a safe and healthy workplace

Demonstrate problem solving where appropriate

Positively promote the employer in all interactions

Be welcoming, inclusive and respectful of people from diverse groups and backgrounds

Role Requirements

Previous experience

2–4 years’ experience in accounts receivable or financial administration

Strong reconciliation and reporting skills

Proficiency in accounting software and MS Excel

Exposure to NDIS invoicing or government funding systems is an advantage

Strong attention to detail and time management skills

Personal characteristics

Demonstrated leadership to inspire and motivate a team to work towards a common goal

A commitment to providing exceptional customer service across all channels – written, phone and face to face

Willing to take calculated risks to drive the company forward

Act with honesty and integrity in all dealings