Account Representative

Summary 

Pivot seeks an Account Representative to join our team ahead of the 2026 election cycle. This is a fully remote position in our Client Services Department. 

Account Representatives are highly organized, skilled proofreaders, and have a strong eye for detail. You know how to get the work done well and on time for our clients. Ideal candidates are committed to democratic politics and to achieving results in a fast-paced, collaborative environment.

The Client Services staff work closely with Pivot’s Creative, Production and Targeting teams to develop unique direct mail strategies for our clients. Each member of our team brings diverse perspectives and unique expertise to make an impact in democratic campaigns and organizations across the country.   

This is a full-time, temporary position through Election Day 2026 with competitive salary and excellent benefits. The nature of our business requires long hours during the election cycle, and we expect all staff to be flexible in this area. Weekend and evening work will be required. However, Pivot works to ensure all staff maintain a healthy work/life balance. 

Applications are reviewed on a rolling basis. The anticipated start date for this role is June 2026. 

Responsibilities  

• Assist senior-level staff in coordinating advertising campaigns for clients.
• Provide extensive proofreading support.
• Drive internal processes at Pivot, ensuring highly detailed information is shared and maintain with exceptional levels of accuracy.
• Proactively recommend new quality control processes.
• Collect and evaluate election information and program materials for accuracy.
• Submit and track edits for mail pieces.
• Collaborate with staff across departments to meet deadlines

Qualifications  

What you bring to the team: 

• Minimum of 2+ years (or 2 full cycles) experience with politics, organizing, advocacy, or labor unions; this may include internships, volunteer roles, and other relevant experiences.
• Highly organized, self-motivated, and detail oriented.
• Strong verbal and written communication skills; editing and proofreading are essential.
• Ability to develop, adhere to, and communicate reasonable timelines.
• Commitment to racial equity, social justice, and democratic causes.
• Proven experience managing deadlines in a fast-paced, collaborative environment.
• Proficiency in Excel with a working knowledge of Microsoft Office Suite.

Special consideration will be given to candidates who also demonstrate:  

• Previous direct mail experience. 
• Spanish fluency.
• Ability to work west coast hours.

We understand that no applicant will meet 100% of the above qualifications. If you are interested in the role and believe you have the right skill set, we want to hear from you. 

Applicants located in or able to work from a state where Pivot is registered as an employer are preferred. Eligible states include AL, AZ, CA, CO, DC, FL, GA, IL, MA, MD, MT, MO, NJ, NY, OH, OR, PA, TX, VA, WA, and WI. 

Approaches 

• Initiative and Ingenuity: Consults with others as needed and proposes solutions in the best interest of the client, keeps processes moving.
• Attention to Detail: Maintains high standard of work, quickly catching and fixing errors.
• Flexibility and Resilience: Seeks solutions to challenges, adapts to change and maintains a positive, collaborative demeanor in a fast-paced environment.

• Creativity: Ability to maintain a high level of creative writing skills.

Compensation & Benefits 

The salary for this position is set at $6,200 per month. There is also the opportunity for end of election bonuses, based off individual and firm performance. To ensure pay equity across our team, salaries are non-negotiable.  

In keeping with our commitment to a healthy workplace, all staff receive the following benefits:  
 

• 100% employer-paid premiums for health, dental, and vision insurance  
  
• Flexible Spending Accounts  
• Health Reimbursement Arrangement  
• Employee Assistance Program 
• Life Insurance 
• Short-term and Long-term Disability Insurance 
• Equipment and other supplies to furnish your home office 
• Annual membership to One Medical 
• Deskpass membership and $200 in monthly credits  

Our Hiring Process 

Pivot proudly signed the Progressive Hiring Pledge created by Progressive Pipeline + Arena and we are committed to running a hiring process aligned with our values.  

If we think you’d be a good fit, here’s what you can expect from our hiring process:  

1. Your Application 

Our hiring team personally reviews every application, meaning a real human reads your resume. We look for applications that are personalized to the role so tell us why you’re a great fit for Pivot. (And yes, we can usually spot a ChatGPT cover letter.) 

2. Phone Screen (20 min) 

This introductory phone call will be between you and a member of our hiring team. We use this call to learn more about you, what you bring to the team, and answer your questions about life at Pivot. 

3. Paid Hiring Exercise 

You will be asked to complete a brief exercise. The goal is to give you an idea of the type of work you’ll do as an Account Representative. You are compensated upon completion of the exercise. 

4. Zoom Interview (45-60 min)  

You will meet with 3 members of our team in a panel-style interview to discuss the position more in depth.

5. Reference Checks  

For our final stage, we will ask you to provide contact info for 2-3 professional references.  

Who We Are 

A woman-majority owned firm, Pivot is committed to electing Democrats up and down the ballot. We are an energetic team of experts specializing in voter communications through direct mail, advanced targeting, and provide strategic guidance to Democratic causes, organizations, and campaigns across the country. And we’ve created a workplace that lets us live out our deepest values. Thank you for wanting to join us. 

We are proud to work with organizations, including Planned Parenthood, ACLU, Democratic Governors Association, Democratic Congressional Campaign Committee, Emily’s List, AFL-CIO, as well as Democratic candidates throughout the US.  

Want to learn more? Find us on social media or visit our website: www.thepivot.com.   

Diversity & EEO Statement 

Pivot is committed to building a team of people with diverse backgrounds, experiences, and identities. Women, people of color, immigrants, people with disabilities, LGBTQIA+ people, gender non-conforming people, and people from low-income backgrounds are strongly encouraged to apply. 

Pivot follows all Equal Employment Opportunity Policies and employs personnel without regard to: race, ethnic or religious background, descent or nationality, sexual orientation, gender, gender identification, physical or mental disability, marital status, age, height, weight, or military service. This policy applies to employment, internships, internal promotions, training, opportunities for advancement, terminations, relationships with vendors, use of contractors and consultants and in dealing with the general public. 

Accessibility  

If you require an accommodation to complete any part of our hiring process, please contact us at 202-524-0048 or jobs@thepivot.com.