Account Manager - APAC

Join Mitto and be beyond! 🚀

Eager to go beyond? If so, we’d love to meet you!

We’re Mitto and we’re thrilled to be revolutionizing the way the world communicates through our Cloud-Communications-Platform-as-a-Service (CPaaS).

We were launched in 2013 with SMS and quickly blossomed beyond to include voice, chatbots, all major chat apps, and CRM/marketing platform integrations. We also developed pre-built tools for bulk campaigns and conversational support chats. We’re riding a wave into the future, and you can join! 🏄🏼

Here at Mitto, you’ll be working with a global team of people that’s spread out across 32 locations - and growing! We’re proud to be a group of curious minds that scour the landscape for whatever’s next in omnichannel communication. We’re adaptive, resilient, and determined. 💪 🧠

In joining Mitto, you’ll enjoy an endless array of opportunities and benefits. With us, you’ll get to skip the morning commute and work from the comfort of your own home! 🏠 Our team members also enjoy a supportive, engaging, and collaborative culture with flexible working hours.

The role: Account Manager

📍Location: APAC (remote)

As our next Account Manager, you’ll go beyond in developing, leading, and managing Mitto’s leads, prospects and clients in the APAC region. In return, you’ll be part of a global company that goes beyond for you too. We’ll give you everything you need to be ahead of tomorrow, everything you need to be beyond.

How you’ll go beyond: 📈 

• Identify prospects, build pipelines and close deals ensuring long term revenue plans
• Be responsible for sales and closing of the new business opportunities in the region
• Manage clients located in APAC region and be responsible for their growth
• Contribute by helping with a relationship with Mitto´s key accounts in the region
• Work together with the operations team to deploy the service offered to the client and manage the account according to the Mitto team strategy
• Prioritize and deliver a superior customer experience to strategic customers in the region
• Participate in answering regional clients RFP for cloud telecommunications support
• Continuously work with the client to identify needs and propose solutions making an impact on the Mitto product roadmap

What you bring to the table: 🤓

• University degree or equivalent practical experience
• Fluent in Mandarin and English (any other language is a plus)
• Located in the APAC region
• Willingness to contribute achieving regional annual KPIs
• Experience in building strong relationships with decision makers
• Detail oriented with strong organizational and time management skills
• Excellent customer service skills with a customer driven focus and the ability to adapt quickly in a fast-paced environment
• Ability to work cross functionally both internally and externally to execute deals
• Self-motivated with a passion for sales and the ability to thrive in a results-driven environment
• 3+ years of B2B sales experience in the mobile solutions sector (SMS, Voice and similar)
• Experience in B2B sales to System Integrators, ERP systems, Cloud Solutions and Call Centers is a plus

How we’ll go beyond for you: 💗

• A collaborative environment of talented individuals across the world that enables you, and every other team member, to make a direct impact on our collective success
• Full flexibility in where, when, and how you work (remote-first culture, generous time off, flexible hours, lots of autonomy to do your best work)
• From 25 days of paid time off to "New Baby" gift – in Mitto, we take care of your wellbeing in and outside of work
• We want you not only to succeed in your role but grow with it, so we offer structured career planning and individual, “tailor-made” learning programs

Ready to take your career beyond? 🚀

Then we’re ready to hear from you. Shoot us a message today. 📲