Account Manager

This is a remote position.

Account Manager

Salary Range: $1,213 to $1,560 per month

Join a fast-moving law firm helping business owners restructure MCA debt and move toward more manageable repayment outcomes. As a Debt Negotiator, you’ll step in after intake, understand each client’s financial hardship, build a strong case, and negotiate directly with lenders to secure realistic payment reductions while aiming to resolve matters without attorney involvement whenever possible.

What You'll Do:

• Take ownership of client files after the intake process is completed by customer service.
  
• Speak with clients to understand their business, revenue trends, financial hardship, MCA history, and current debt situation.
  
• Collect and review key documents such as bank statements, agreements, IDs, lawsuit notices, and lender contact information.
  
• Coordinate with the reconciliation/accounting team to analyze cash flow and develop supporting financial evidence.
  
• Build and present negotiation strategies based on the client's financial hardship, revenue decline, debt load, payment history, and overall financial position.
  
• Communicate directly with lenders to negotiate settlements, payment reductions, and restructuring terms, working to resolve matters without attorney involvement whenever possible.
  
• Push back firmly when lenders are aggressive, unreasonable, or attempting to pressure the client, while recognizing when situations should be escalated to the legal team.
  
• Keep clients updated on case progress, explain what to expect, and maintain realistic expectations regarding debt repayment.
  
• Manage a high-volume caseload of approximately 50–60 client files, with each client often having multiple lenders.
  

Who You'll Work With:

Be an integral part of a fast-paced law firm team, working closely with customer service, reconciliation/accounting, and legal support to move client files forward efficiently. You’ll play a key role in protecting clients, managing lender communication, and supporting realistic debt restructuring outcomes before attorney escalation becomes necessary.

Who We're Looking For:

• Tough Under Pressure: Able to stay calm and firm when lenders apply pressure, use intimidation tactics, or attempt to manipulate the situation.
  
• Street-Smart and Practical: Comfortable reading situations quickly, making sound decisions, and focusing on workable debt-restructuring solutions while maintaining realistic expectations.
  
• Persistent: Able to push through obstacles, respond to issues independently, and move files forward without needing constant direction or approval.
  
• Highly Organized: Capable of managing heavy file volume, multiple lenders per client, and constant follow-up.
  
• Proactive Communicator: Keeps clients updated, explains what to expect, and helps calm overwhelmed clients when lenders apply pressure, make threats, or create urgency.
  
• Quick Learner: Able to understand revenue decline, cash flow issues, debt stacking, and how financial hardship supports a negotiation position.
  
• Experience: General work experience is required. Experience in negotiation, collections, sales, dispute resolution, or another role that required persistence and pushing through objections such as working in a law firm is preferred.
  

Why Join Us?

• Impact: Play a central role in helping business owners navigate difficult debt situations and work toward more realistic repayment structures before legal escalation becomes necessary.
  
• Culture: Join a firm, direct, fast-moving law firm team that values confidence, practical thinking, clear communication, and the ability to stay steady under pressure.
  
• Benefits:
  
  • Enjoy preset salary growth and weekly salary payments.
    
  • 100% work-from-home flexibility.
    

Work Details:

• Schedule: Mon - Fri 9:00 AM - 5:00 PM EST
  
• Employment Type: Full-time
  

How to Apply:

Click "I'm Interested" to start your application. Come and make a difference in a growing law firm

We are an equal opportunity employer and value diversity at our company.