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The scheduler will coordinate ABA service schedules for clients, families, BCBAs, and behavior technicians using CentralReach. They are responsible for managing schedule updates, tracking cancellations, and ensuring accurate communication regarding session changes.
ABA Scheduler (Remote — Arkansas or Alabama)
Pay: $18–$22/hour, depending on experience
Location: Remote; candidates based in Arkansas or Alabama, with regular overlap with Mountain Time business hours.
Airborne ABA is looking for an organized, dependable scheduler to coordinate ABA service schedules for clients, families, BCBAs, and behavior technicians. The scheduler will help keep schedules accurate, communicate changes clearly, and respond quickly when cancellations or staffing changes affect services.
Responsibilities:
• Build and maintain client and staff schedules in CentralReach.
• Coordinate schedule updates with families, BCBAs, behavior technicians, and the intake team as cases begin or needs change.
• Communicate session times, confirmations, cancellations, and changes by phone, text, and email.
• Track cancellations and open sessions, help identify coverage, and follow up on gaps.
• Keep scheduling information accurate and flag conflicts or coverage concerns early.
• Provide families and staff with prompt, friendly, professional support.
• Handle confidential client information with care.
Qualifications:
• Strong organization, attention to detail, and follow-through.
• High School Diploma / GED / Equivalent
• Clear, warm communication and confidence speaking with families and staff.
• Able to manage competing priorities and changing schedules.
• Scheduling, dispatch, customer service, or healthcare experience preferred.
• ABA or behavioral health scheduling experience and familiarity with CentralReach are a plus, but not required.
• Reliable internet and availability to work regular hours that overlap with Mountain Time.
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