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You will mathematically formalize the trade-off between service time and revenue to optimize customer service models. Additionally, you will build and solve optimization models while collaborating with business, finance, and engineering teams.
π Join Our Remote Data Products & Machine Learning Startup! π
At Muttdata, we build innovative Data Products and Machine Learning solutions that help companies solve complex business challenges. As a fast-growing, remote-first startup, weβre passionate about technology, collaboration, and continuous learning.
We are looking for an Data Scientist Senior β Customer Segmentation & Classification (RTM) to join our team πΆπ. In this role, you will develop the RTM (Route-to-Market) customer characterization models, translating an end-to-end understanding of the P&L into a formal optimization function that determines the optimal service model for each customer based on profitability, cost-to-serve, and potential.
This role sits at the intersection of operations research, finance, and commercial strategy. Today, the trade-off between service time and revenue per point of sale is handled heuristically. Your mission is to formalize it mathematically and make it scalable across countries. You will work closely with business and finance stakeholders, as well as Data Engineers and Analytics Engineers. Strong analytical rigor, ownership, and the ability to communicate with non-technical audiences are essential
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