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AI Summary
Job Purpose:
We are seeking an IAM/PAM Analyst to optimize and automate the User Life Cycle (Joiner, Mover, Leaver), support application rollouts, and ensure secure and efficient access management across the organization.
Key Responsibilities:
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Identify opportunities to automate user lifecycle processes and evaluate new IAM/PAM tools.
- Drive implementation of technologies that add value to the organization.
- Support onboarding and rollout of new applications in partnership with BA, Dev, and Prod Support teams.
- Collaborate with tech leads for integrated end-to-end design and delivery.
- Monitor, troubleshoot, and resolve IAM/PAM-related incidents and support tickets.
- Provide operational support for change and incident management processes.
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Coordinate Quarterly Access Certifications via SailPoint.
- Support audits by providing documentation, logs, or reporting as required.
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Handle user provisioning requests via ServiceNow and SailPoint.
- Work closely with IT, HR, and other departments to align IAM/PAM processes with organizational needs.
Must-Have Skills / Experience:
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Hands-on experience with IAM/PAM tools, preferably SailPoint.
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Knowledge of user lifecycle management (Joiner, Mover, Leaver).
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Experience with incident and change management processes.
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Ability to troubleshoot and resolve technical issues related to IAM/PAM.
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Strong collaboration skills across IT, HR, and business teams.
Nice-to-Have:
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Experience in evaluating and implementing automation tools for IAM/PAM.
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Familiarity with ServiceNow for user provisioning.
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Exposure to audit support and compliance documentation.
- Experience or knowledge in banking environments is a plus.
Contract Type:
- Contractor
- Remote
- Payment in USD
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