Act as the primary service liaison between clients and the company to resolve requests and technical issues promptly. Manage inbound and outbound communications via phone, email, and chat while processing drug testing and health screening orders.
Verified Credentials
6 Remote Job Openings at Verified Credentials
Provide technical support to internal end users by diagnosing and resolving software-related issues and defects. Collaborate with cross-functional teams to maintain product reliability and document technical resolutions for continuous improvement.
The Operations Specialist processes and completes background screening products by following established workflows and conducting thorough research. They are responsible for accurately documenting verified information while maintaining compliance with federal and state regulations.
The Account Executive is responsible for driving growth and maximizing profitability by identifying new business opportunities and managing the full sales cycle. They will build relationships with key decision-makers and deliver tailored proposals to meet or exceed sales quotas.
The Sales Consultant validates deal structures, pricing, and documentation to ensure accuracy and compliance before implementation. They act as a quality-control checkpoint to protect margins and improve speed-to-revenue while collaborating across departments.
Verify employment, education, and personal references by contacting various entities via phone, email, and online research. Accurately document all findings in the internal background screening system while maintaining data security and compliance.
