Design and implement IVR/VRU solutions and contact routing workflows using Amazon Connect. Develop and maintain voice applications and backend integrations using AWS services and RESTful APIs.
The Scrum Master will facilitate Agile ceremonies and coach the team on best practices while ensuring adherence to Scrum principles. The Business Analyst will gather and document business requirements for complaints handling workflows and validate solutions against regulatory compliance.
The Scrum Master will facilitate Agile ceremonies and coach the team on best practices while ensuring adherence to Scrum principles. The Business Analyst will gather and document business requirements for complaints handling workflows and validate solutions against regulatory compliance.
The Scrum Master will facilitate Agile ceremonies and coach the team on Agile best practices while ensuring adherence to Scrum principles. The Business Analyst will gather and document business requirements for complaints handling workflows and validate solutions against regulatory compliance.
