US Fertility

The New Patient Liaison is responsible for performing prospective customer consultations over the phone to generate new appointments and convert leads using an empathetic approach. They also maintain accurate customer database records and coordinate with internal teams to ensure a seamless transition for patients into medical treatment.

The Financial Educator will consult with patients regarding their insurance benefits, coverage, and financial options while maintaining accurate patient accounts. They act as an advocate and liaison to provide ongoing financial education throughout the patient's continuum of care.

The Financial Educator will consult with patients regarding their insurance benefits, coverage, and financial options throughout their fertility care journey. They are responsible for maintaining accurate patient accounts and performing essential administrative tasks such as benefit verification and prior authorizations.