Unqork

The Senior Analyst will serve as the operational engine for the Customer Experience organization by streamlining workflows and managing cross-functional technical requests. They are responsible for auditing financial data, maintaining account assignment governance, and facilitating root cause analysis for technical incidents.

Establish and nurture strong relationships with customer stakeholders to drive platform adoption, retention, and expansion. Act as the internal voice of the customer to influence product improvements and collaborate with GTM, Product, and Marketing teams.