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Universal Strategic Advisors

Remote Job Openings at Universal Strategic Advisors (2)

Call Center Representative (Remote) – Federal Law Enforcement - Texas and Florida

United States $21 - $23 per hour 2-5 yrs exp Support

The representative will answer and track high-volume inbound calls while documenting sensitive information in government systems. They are also responsible for conducting research and escalating calls according to operational procedures.

Call Center Representative (Remote) – Federal Law Enforcement (West Virginia)

United States $21 - $22 per hour 2-5 yrs exp Support

The representative will handle high-volume inbound calls for a federal law enforcement client while documenting information and preparing detailed reports. They are also responsible for conducting database and open-source intelligence research while ensuring operational compliance.