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United Way of Greater Cleveland

Remote Job Openings at United Way of Greater Cleveland (2)

211 Multi-Program Contact Center Navigator- PT

United States $15.93 - $23.9 per hour 0-2 yrs exp Support

The Navigator provides centralized support across multiple programs by responding to inquiries via phone, email, text, and chat. They are responsible for screening callers for eligibility, documenting case data, and connecting individuals with appropriate community resources.

211 Multi-Program Contact Center Navigator- FT

United States $15.93 - $23.9 per hour 0-2 yrs exp Support

The Navigator provides centralized support across multiple programs by responding to inquiries via phone, email, text, and chat. They are responsible for screening callers for eligibility, documenting data in case management systems, and connecting individuals with appropriate community resources.