Turn Technologies

The CX Associate will serve as the main point of contact for platform workers, providing excellent customer service and managing tickets within the Freshdesk system. Responsibilities include resolving worker issues related to background checks and onboarding, monitoring turnaround times, and collaborating with internal teams on discrepancies.

The QuickBooks Online Specialist will assist in tightening month-end close processes, invoicing, and AR/AP workflows. They will also ensure ongoing QBO hygiene and propose process automations.