Turn5, Inc.

Handle incoming customer calls regarding post-purchase issues such as returns, order tracking, and cancellations. Provide professional service while educating customers on company policies and maintaining first-touch resolution standards.

The Data Analyst will leverage SQL and Tableau to create, maintain, and analyze reports for sales, marketing, and product management business units. They will also act as a liaison between the product management team and IT to ensure data integrity and resolve reporting requests.