Time Investment Co Inc

The Collections Specialist handles inbound and outbound calls to delinquent customers to arrange repayments and resolve account issues. They utilize skip tracing methods and maintain accurate account documentation while meeting quality and quantity performance goals.

The Charge-Off Collector is responsible for recovering charged-off accounts by negotiating payment arrangements and settlements with consumers. This role involves performing skip tracing to locate individuals and maintaining compliance with collection laws while providing professional customer service.

The representative will provide friendly customer service to loan holders, answering inquiries and assisting with monthly payments. They are also responsible for verifying account information, managing delinquent accounts, and communicating via phone, email, and text.