Design and build secure AI infrastructure and Agent Control Plane capabilities for production AI agents. Develop reusable services, APIs, and observability tools while collaborating with researchers to transition prototypes into production.
The Implementation Lead will manage the end-to-end customer implementation process, translating clinical trial workflows into effective configurations within the Tilda platform. They will act as a bridge between clinical research customers and internal product teams to ensure successful system adoption and operational readiness.
Maintain and optimize highly available production environments while ensuring system reliability, scalability, and security. Implement monitoring, observability, and automation tools to improve developer productivity and incident response.
