You will manage the end-to-end creator journey, including sourcing, outreach, contract negotiation, and deliverable tracking. Additionally, you will coordinate with internal finance and client-facing teams to ensure campaign timelines and payments remain on schedule.
Develop performance-driven creative strategies and UGC concepts that align with brand objectives and consumer insights. Partner with creators and editors to execute high-quality content while using performance data to iterate and optimize results.
The Director of Client Success will define and execute the overarching client success strategy to drive retention, engagement, and revenue growth across enterprise accounts. They will also lead cross-functional collaboration to elevate the client experience and ensure alignment between client objectives and platform capabilities.
