The Learning Consultant will provide expert guidance and personalized support to parents, managing leads and ensuring students' needs are met. Responsibilities include conducting follow-up calls, analyzing test reports, and maintaining communication with parents throughout the enrollment process.
The Learning Consultant will manage leads from the official website, contact families after placement tests, and analyze test reports to recommend suitable courses. They will maintain communication with parents to ensure a smooth transition from trial to enrollment.
The Remote Customer Service Representative serves as the first point of contact for users, answering inquiries and providing course information. They also maintain relationships with existing customers and collaborate with the team to optimize products and services.
The Student Advisor serves as the first point of contact for users, answering inquiries and providing course information. They proactively reach out to potential customers and maintain strong relationships with existing clients by delivering high-quality support.
