The operator provides after-hours and weekend customer service for the Red Kettle fundraising campaign by answering calls and addressing volunteer inquiries. They are responsible for maintaining accurate call logs and escalating concerns to department leaders as needed.
The Staff Accountant manages accounting functions for assigned units, including general ledger maintenance, reconciliations, and financial reporting. They also assist with budget preparation, grant monitoring, and provide support for internal and external audits.
The Case Specialist manages grant-funded energy assistance services by assessing client needs, developing case plans, and linking families to essential resources. They are responsible for maintaining accurate client records in the information management system and facilitating transactional services to promote client self-sufficiency.
