The Christ Hospital Health Network

Lead the team in obtaining insurance authorizations and cost estimates to ensure proper reimbursement and patient financial clarity. Act as a mentor and point of contact for insurance plan questions while coordinating with other departments to prevent treatment delays.

The specialist manages phone calls to schedule patient care and facilitates communication between physicians, patients, and clinical areas. They are also responsible for verifying demographic and financial information to ensure quality care and maximum reimbursement.

Coordinates patient pre-service appointments, schedules ordered services, and manages demographic data entry. Handles sensitive conversations regarding insurance coverage, collects payments, and arranges financial payment plans.