The Christ Hospital Health Network

The Virtual Nurse utilizes specialized nursing knowledge to assess, plan, implement, and evaluate patient care. They work in partnership with patients, families, and healthcare teams to provide culturally based and age-specific care.

The specialist answers phone calls and schedules patient care activities while facilitating information flow between physicians and patients. They are responsible for verifying demographic and financial information to ensure accurate patient identification and optimal reimbursement.

Coordinates patient pre-service appointments, schedules ordered services, and manages demographic data entry. Handles sensitive financial conversations to collect payments and explain insurance coverage and costs to patients.

Coordinates patient pre-service appointments, schedules ordered services, and manages demographic data entry. Handles sensitive conversations regarding insurance coverage, collects payments, and arranges financial payment plans.