The Partnership Success Manager focuses on increasing client adoption, retention, and satisfaction by serving as a trusted advisor. They manage the end-to-end client lifecycle, from onboarding and implementation to contract renewals and health monitoring.
Teachstone
6 Remote Job Openings at Teachstone
The Project Coordinator manages communication and logistics for CLASS observers and clients to ensure high-quality classroom observations. Responsibilities include onboarding observers, auditing data, managing scheduling via Salesforce and Google tools, and maintaining client relationships.
The role focuses on developing and managing the end-to-end Go-to-Market process and establishing a scalable Voice of the Customer program. It also involves removing operational friction and documenting core product operating cadences to improve efficiency.
The Director of Professional Services manages service implementation, drives operational efficiency, and oversees performance metrics to ensure high-quality client outcomes. This role provides leadership and mentoring to service teams while fostering cross-functional collaboration to support scalable service delivery.
The Partnership Success Manager will develop and execute strategies to increase client adoption, retention, and satisfaction while acting as a trusted advisor. They will manage onboarding, monitor client health metrics, and collaborate with internal teams to ensure clients achieve their desired outcomes.
The Senior Product Manager will lead the development and strategy of AI-powered tools designed to provide actionable insights for educators. This role involves collaborating with engineering, design, and research teams to ensure AI systems are accurate, ethical, and effectively integrated into the platform.
