SYCOR GmbH

Lead a team of Sales and Customer Success Managers to ensure high-quality operational and commercial steering of strategic IT service customers. Responsible for end-to-end process management, including budget, resource allocation, and the resolution of critical customer escalations.

Consult with customers to map their business requirements into Dynamics AX or D365 ERP software solutions. Lead national and international projects to ensure successful implementation and support for clients.

Operate and further develop hybrid Microsoft platforms focusing on Entra ID, Active Directory, and Intune. Manage identities, endpoint compliance, and provide 2nd/3rd level support for Windows devices in customer environments.