Steele Auto Group

The Client Care Associate is responsible for delivering exceptional customer support via phone and email while managing appointment scheduling and inquiries. They will balance outbound and inbound calls to drive dealership business and ensure seamless communication between customers and service departments.

Deliver exceptional customer support via phone and email, handling both inbound inquiries and proactive outbound calls. Responsibilities include scheduling service appointments, managing customer records, and collaborating with dealerships to ensure a seamless experience.