The Call Center Agent manages high-volume inbound and outbound patient calls while ensuring accurate scheduling and clinical data entry in the EMR system. They act as the primary contact for provider correspondence and assist with insurance verification, authorizations, and patient inquiries.
The Call Center Agent manages high-volume inbound and outbound patient calls while coordinating scheduling and insurance verification. They are responsible for maintaining accurate patient data in the EMR system and providing administrative support to clinical providers.
The Revenue Integrity Manager oversees coding compliance, billing integrity, and revenue cycle performance to ensure accurate reimbursement. They are responsible for managing the coding team, conducting internal audits, and presenting strategic recommendations to senior leadership.
