The Customer Service Clerk facilitates student usage of the Centers for Learning Excellence lab operations and assists with resource utilization. Responsibilities include appointment scheduling, enforcing college procedures, and providing customer service both in-person and online.
The Customer Service Technician interacts with students and staff to provide general information and support regarding college resources and programs. They manage the front reception area, enforce college procedures, and assist with administrative tasks such as data retrieval and scheduling.
The Supplemental Instruction Leader provides academic learning support by tutoring students and assisting with daily operations in the college's learning centers. They also lead in-class discussions, maintain accurate records, and collaborate with faculty to enhance student success.
The Supplemental Instruction Leader provides academic learning support by tutoring students in classrooms and skill labs and assisting with daily learning center operations. They also lead small group discussions, integrate study strategies with course content, and maintain accurate records of student progress.
The Learning Excellence Specialist oversees daily campus operations, including the supervision, scheduling, and training of student learning assistants and support staff. They also develop and deliver academic workshops, manage student tutoring records, and provide educational support to enhance student learning outcomes.
