Smile Train

Assist the Senior Program Manager in implementing operational plans, managing grant requests, and ensuring compliance with safety and quality protocols in Ethiopia. Support field operations through logistics, brand awareness, and maintaining relationships with local implementing partners.

The Program Manager serves as the primary operational representative in Pakistan, managing relationships with medical partners and government stakeholders to ensure high-quality cleft care. They are responsible for overseeing program budgets, monitoring KPIs, and aligning local activities with global strategic goals.

Develop and implement high-impact media relations and communication strategies to enhance Smile Train's brand visibility and reputation. Create diverse written and digital content, including press releases and thought leadership articles, while managing media contacts and monitoring PR results.

Provide strategic leadership and operational oversight for comprehensive cleft care programs across Burkina Faso, Mali, and Niger. Manage regional partnerships, lead a team of program managers, and ensure compliance with safety and quality protocols.

Serve as the primary operational point of contact in DR Congo to coordinate partners and implement local strategies for cleft care. Responsibilities include managing budgets, monitoring partner facilities, and tracking KPIs to ensure high-quality, safe program delivery.