The Account Manager serves as the primary point of contact for telecommunications clients, managing day-to-day communications, campaign execution, and issue resolution. They also collaborate with internal teams and field leadership to oversee account operations, KPIs, and process improvements.
The Campaign Generalist will coordinate new client campaigns from onboarding through pilot launch and into production. They will manage project timelines, facilitate meetings, and maintain documentation to ensure all stakeholders remain aligned.
The Account Coordinator supports the Home Services Campaign Management team by driving campaign execution and managing relationships with internal and external partners. They are responsible for daily account support, troubleshooting escalations, and collaborating across departments to ensure seamless service delivery.
