The representative will service inbound dental and vision callers by providing information on eligibility, benefits, and claims while resolving provider requests. They will also document call information, support enrollment activities, and act as a liaison to resolve member issues.
The Senior EDI Engineer will design, develop, and maintain software applications within the healthcare space, with a heavy focus on HIPAA EDI transactions. They will also participate in Agile scrum teams, triage production issues, and act as a subject matter expert for system capabilities.
The representative will service dental and vision callers by providing information on eligibility, benefits, and claims while resolving provider requests. They are also responsible for accurately documenting call resolutions and acting as a liaison between the organization and client staff.
